Ecomz Shipping Services: Delivering Your Products Across the MENA and Beyond

To say that shipping is just another part of the online shopping experience would be an understatement. It's no wonder why it's part of the key ecommerce trends year after year. Delivery, along with all of its aspects, is an integral part of ecommerce and it could literally make or break a deal!

With all the advancements in this industry, customers are increasingly expecting a seamless journey, from browsing through products to placing an order, and more importantly, the post-purchase services. The latter is not limited to receiving feedback and offering support but it also includes shipping and returns.

Reasons for cart abandonment during checkout
Source: Baymard

In fact, delivery is the most crucial factor during the check-out process. As you can see, 4 out of 10 cart abandonment factors are directly or indirectly related to cost and time of the shipment.

Since consumer satisfaction is vital to business success, ecomz shipping was introduced! It includes all the necessary built-in tools as well as numerous third-party integrations with local and international providers to help you automate your shipping process and ensure a fast and reliable service.

“It pays for retailers to offer a premium shipping option that complements the standard”

- DHL

Ecomz Shipping: Features and Methods

The main goal of ecomz shipping is to help retailers streamline the delivery process and seamlessly fulfill their orders with minimal effort. This is mainly due to the shipment manager through which you can pick, pack, and ship your products in bulk.

Another important feature is the shipping rate calculator through which you can assign different rates based on zones, package size, and weight range. That’s not the best part, you can also configure free shipping on orders that exceed a specified amount.

In addition, you choose to offer one of the following shipping methods:

• Custom shipping: add your own delivery service if your company has an in-house department which handles orders after they’ve been placed by your clients.
• Pick-up from store: allow your customers to collect their items from your physical store after placing an order on your ecommerce website.
• Third-party integrations: choose the carrier that best suits your location, business model, and budget.

Almost half of the shoppers have made an additional purchase while picking up their items from the store.

- Invespcro

Integrating with the right shipping company

The courier or ecommerce shipping provider is the company that will be physically delivering your products to your clients. The vast majority of these organizations offer additional services to their usual solution. In other words, some of them give you the opportunity to manage your shipments or generate labels.

It all depends on your needs! You can integrate with almost any provider you’d like however, there are some things you should consider before making that decision:

• Location you’re in and locations you’ll be shipping to
• Size, weight, and type of your products
• Budget you’re ready to pay
• Type of delivery service you’d like to offer: standard, express,..

Ecomz has already integrated with numerous local and international shipping companies but you can always choose to partner up with any carrier in the world.

Aramex

Aramex is an international express and logistics services company based in the UAE but operating all over the world. Their comprehensive solution extends beyond the standard delivery service.

• Shipment management
• Automatic order processing
• Scheduled pickups
• Labels and tracking numbers
• Shipment tracking

They’ve also created dedicated ecommerce packages to provide merchants with everything they need, from storage to fulfillment through effective supply chain management.

DHL

One of the world’s largest logistics specialists with scalable express delivery services. DHL helps all businesses, regardless of their size, to automate their shipping process.

• Ecommerce logistics
• Domestic and international parcel pick-up
• Return orders
• Shipment tracking
• Express delivery

DHL also offers warehousing solutions that include packaging, repairs, storage, mail deliveries, and much more!

Eddress

Companies in different industries can now outsource their deliveries. In other words, Eddress acts as a marketplace connecting merchants to nearby shipping providers.

• Delivery management
• Order tracking
• Auto dispatching
• Address pinning
• Fleet management

This cloud-based solution offers its services to numerous clients across the MENA, Africa, and East Asia. If you’re looking for a local carrier then look no further!

FedEx

FedEx is a multinational shipping provider servicing small businesses and large enterprises alike. Merchants can easily create a FedEx account to manage their entire shipping needs.

• Scheduled pickups
• Shipment tracking
• Personal delivery manager
• Rate calculator
• Packaging services

You can choose between the global Express shipments and Ground domestic deliveries. You can also benefit from big discounts after picking the right plan for your company.

UPS

One of the most recognizable names in the industry. United Parcel Service, also known as UPS, offers a reliable solution to those looking to transfer products across borders.

• Order tracking
• Package insurance
• Competitive rates
• Time/cost calculator
• Express shipping

UPS delivers to more than 200 countries all around the world and it’s perfect for businesses that usually ship large packages or bulk orders.

Wakilni

Last but certainly not least is Wakilni. This reliable delivery service offers to take care of your shipments while you focus on what truly matters. That’s not all, they even provide professional support in governmental transactions such as registering a trademark.

• Local delivery service
• Order tracking
• Scheduled errands
• Friendly customer support
• International delivery through DHL

Wakilni mainly operates in Lebanon where its based however, the company will soon expand its reach to the MENA region due to its continuous success.

“The right ecommerce shipping strategy for your business will depend on your audience, budget, margins, product, and a variety of other factors.”

- Shipbob

Streamlining Your Deliveries With Ecomz Shipping

With ecomz, you can easily manage your orders starting from inventory and all the way to the shipping. Decide on the delivery method and provider before jumping into Ecomz Shipping.

Don’t forget that just like everything else, it’s important to have a clear shipping strategy which primarily revolves around the following factors:

• Pricing: whether you want to offer free shipping for orders that exceed a certain value or not is totally up to you (Even though it could be a great incentive!). If not, consider a flat rate or the carrier rate.
• Time: most customers want their products to reach them as fast as possible. Consider adding an express shipping option on your online store.
• Quality: pricing and time become irrelevant if the items are damaged. Make sure that your items get to their destination in a pristine condition.

Now you can start working on Ecomz Shipping. Check out our in-depth shipping manuals to find out how you can fully benefit from this crucial tool. Don’t hesitate to contact us in case you need any assistance or just feel like chatting with our awesome support team.

About
Ecomz is an award-winning ecommerce platform that allows merchants to create their dream store, manage it like a pro, grow it better and faster. It is the only solution that offers the ultimate shopping experience to customers thanks to an AI recommendation engine, a suite of advanced marketing apps, and innovative multi-channel capabilities.

Ecomz operates in more than 55 countries, serving more than 7,000 merchants helping them generate over $50M in sales. Named 2018 Top 5 B2B website by Seamless Conference, 2017 Top 10 Business by ArabNet, Ecomz has also been recognized by Google, Disrupt San Francisco (TechCrunch) and MIT Silicon Valley Program for its achievements and has been awarded by the 2018 Touch Innovation Program (TIP) and BLC Bank’s 2018 Brilliant Lebanese Award (BLA).